Please read our Privacy Policy for the details of how we treat the information we collect from you and what steps we take for your protection.

Your Account

The confidentiality of your 212Concept account is expressly your responsibility which includes but is not limited to: your password; restricting access to your computer; and accepting responsibility for all activities/purchases occurring or originating from your password or account. Anyone under the age of 18, may use 212Concept only with parental or guardian supervision. It is at the sole discretion and within the reserved rights of 212Concept to refuse service to anyone, cancel orders, terminate accounts and remove or edit content.

Order Status

To view your order history, print receipts, pick up details and tracking information regarding your order simply signs in to your login account with your email address and password or you may email us at

Sales Tax

212Concept is located in the state of New York and charges sales tax only to orders shipped within New York. Complying with your state's current laws regarding purchases over the Internet is your responsibility.


When accompanied by the original receipt, in original condition and in the original packaging, merchandise purchased through 212Concept can be exchanged or returned for full refund within 14 days of delivery. Large size items such as sofas, sectionals, sideboards, tables, shelves, lounge chairs, armchairs or any assembled dining chairs or stools cannot be returned or refunded back due to the risk of damage during the transit. Custom, non-stock or special order items including volume orders (qty. 20 units or more) cannot be returned. Every exchange or return must be pre-authorized by emailing us at

Those returns which are received and have not pre-authorized will be subject to 25% restocking fee. Non-stock items, special orders, and polycarbonate items are not refundable. Refunds are not issued except in the case of defective merchandise we are unable to replace. Returns should be properly packed and sent at the customer's expense, to:

212Concept Warehouse

4 Cragwood Rd, Avenel, NJ 07001

The actual cost of shipping item(s) to you will not be credited or refunded. Store credit is valid for one year from date of issue. Thereafter, unused credit is forfeited. Claims for defective or damaged items must be filed within 7 days of delivery. ***Please inspect your items immediately upon delivery*** Claims received after 14 days of delivery will not and cannot be processed.

Order Cancellation

Orders cancelled after 5 days may be subject to a minimum 10% or maximum 20% cancellation and restocking fee in addition to any shipping charges incurred.

Changes to Terms and Conditions and to Site reserves the right to modify or change the terms of use of this site with or without notification.

User Warranties

In placing an order, you warrant that you have the authority to place the order, you are over 18 years of age, and that you are providing accurate, true, and complete information.

Disclaimer of Warranties

212Concept makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials or products included on this site. You expressly understand and agree that your use of this site is at your sole risk and that this site is provided on an "as is" and "as available" basis.


You expressly agree to indemnify and hold harmless 212Concept, 212Concept and its officers, directors, employees and suppliers, from any claim, demand, action or damage, including reasonable attorneys' fees, made or incurred by any third party arising out of or related to your use of this site.


If we have reason to believe you have violated any of these terms and conditions, including providing us with false information, we serve the right to terminate your account and restrict your use of the 212Concept site. Copyright Policy
  • Noncommercial/Commercial. Non-commercial and commercial use of any content
        is strictly prohibited.
  • No Derivative Works. You may not alter, transform, or build upon this site and the content therein.
  • No Published Translations: Published translations, human or machine, beyond Fair Use are considered
        a violation of 212Concept copyright policy.
  • Feeds:  Commercial feeds of is strictly prohibited. Scraping, using feeds as
        a replacement for content on any domain, is not permitted under any conditions. Republishing of full or
        excerpted content in any form is not permitted and will be penalized.
  • US Copyright Law: US Copyright Law protects 212Concept content above and beyond the license by
        the Creative Commons.